Last Updated: August 2026
At Lokaleisure, we believe that trust is just as important as every journey we create.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make an enquiry, or book one of our curated experiences.
By using our website, you agree to the practices described below.
1. Who We Are
Lokaleisure is a Bali-based travel brand offering thoughtfully curated journeys designed for travelers who wish to experience Bali more slowly, more authentically, and more meaningfully.
Website:
Email:
2. Information We Collect
Depending on how you interact with our website, we may collect:
Personal Information
- Full name
- Email address
- Phone or WhatsApp number
- Nationality
- Travel dates
- Number of travelers
- Accommodation details (when necessary)
- Special requests you voluntarily provide
Booking Information
When making a booking or enquiry, we may collect:
- Selected experience
- Travel date
- Guest information
- Booking preferences
- Payment status (where applicable)
Technical Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Referral source
- Session duration
This information helps us improve the website experience.
3. How We Use Your Information
We use your information to:
- Respond to enquiries
- Process bookings
- Confirm reservations
- Communicate important travel information
- Provide customer support
- Improve our website and services
- Send newsletters (only if you subscribe)
- Prevent fraud and protect our services
We never sell your personal information.
4. Payment Information
Payments may be processed through secure third-party payment providers.
Lokaleisure does not store your complete credit or debit card information on our servers.
5. Cookies
Our website uses cookies to improve your browsing experience.
Cookies may be used to:
- Remember preferences
- Improve website performance
- Measure visitor statistics
- Support website functionality
You may disable cookies through your browser settings, although some website features may not function properly.
6. Analytics
We may use analytics tools such as:
- Google Analytics
- Search Console
- Similar website performance tools
These tools help us understand how visitors use our website.
Analytics data is collected anonymously whenever possible.
7. Third-Party Services
Our website may contain links or integrations with third-party services including:
- Google Maps
- YouTube
- Payment gateways
- Email marketing services
These services have their own privacy policies, and we encourage you to review them separately.
8. Email Communications
If you subscribe to our newsletter, we may occasionally send:
- Travel inspiration
- New experiences
- Seasonal recommendations
- Promotions
You may unsubscribe at any time using the link provided in every email.
9. Data Security
We take reasonable technical and organizational measures to protect your personal information.
While no internet transmission is completely secure, we continuously work to protect your data from unauthorized access, disclosure, or misuse.
10. Data Retention
We retain personal information only for as long as necessary to:
- Complete bookings
- Fulfill legal obligations
- Resolve disputes
- Improve customer service
When information is no longer required, it will be securely deleted.
11. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent
- Request a copy of your personal data
To exercise these rights, please contact us.
12. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page together with the updated revision date.
14. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:
Lokaleisure
Website: www.lokaleisure.com
Email: hello@lokaleisure.com
WhatsApp: +62 851 3707 8182